No sponsored rankings Updated May 2026
Updated May 2026

How to Use eharmony

More matches, who likes you, cancelling, deleting — every common question, answered with current steps.

Published: Last reviewed: Reviewed by: DateScout Editorial Team
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The short answer

To cancel eharmony, turn off auto-renewal before your renewal date — in Account Settings on eharmony.com if you signed up on the web, or in your App Store / Google Play subscriptions if you signed up there. To close your account, go to Settings → Account → Close Account. Seeing who likes you is included with a paid subscription.

Whether you want to get the most from eharmony, see who likes you, cancel your subscription or close your account, this guide covers it in plain steps. The most important thing to know up front: eharmony subscriptions auto-renew, and cancelling means turning off auto-renewal before your renewal date — in your account settings if you subscribed on the website, or in your app store if you subscribed there.

How to get the most out of eharmony

eharmony lives or dies on its questionnaire, so answer it thoughtfully — it powers your Compatibility Score and the matches you're shown. Complete every profile section, add several clear photos, and engage with your daily matches rather than waiting, since the algorithm favours active users. Because eharmony is built for serious, marriage-minded dating, leaning into the compatibility prompts and being honest about your long-term goals produces far better matches than treating it like a swipe app.

How much eharmony costs and whether premium is worth it

eharmony is largely a paid service — you can register and take the questionnaire for free, but communicating with matches generally requires a Premium subscription. Plans (Premium Light, Plus and similar) typically work out from around $25 to $60 a month depending on length, with longer terms much cheaper per month. It's the most expensive option in the category, but for 30+ daters who want a high-intent, marriage-focused pool and the algorithm to do the filtering, it's often worth it. Start with a shorter term if you're unsure.

How to see who likes you on eharmony

Seeing who has liked or shown interest in you is included with an eharmony Premium subscription — open your matches and the "What If" or likes section to view interest. On the free tier you can see that you have matches but can't communicate. Because eharmony is built around mutual compatibility rather than rapid swiping, the most productive approach is to engage with your highest-compatibility matches rather than focusing only on who liked you.

How eharmony auto-renewal works (the part people miss)

eharmony subscriptions renew automatically at the end of your term, and you're typically charged for the next full term unless you turn off auto-renewal beforehand — this is the most common billing surprise. To avoid an unexpected charge, turn off auto-renewal as soon as you subscribe (you keep access until the term ends) or well before your renewal date. If you subscribed through an app store, the renewal is controlled there, not on eharmony.com. Refunds after renewal are limited, so the safe move is to cancel auto-renew early.

How to cancel an eharmony subscription

Cancelling means turning off auto-renewal before your renewal date, in the same place you subscribed. Closing or deleting the app does not stop billing.
  1. 1 If you subscribed on eharmony.com: sign in, go to Account Settings → My Subscription (or Manage Subscription), and turn off auto-renewal.
  2. 2 On iPhone (if billed by Apple): open Settings → tap your name → Subscriptions, select eharmony, and tap Cancel Subscription.
  3. 3 On Android (if billed by Google): open the Play Store → profile → Payments & subscriptions → Subscriptions, select eharmony, and tap Cancel.
  4. 4 Do this before your renewal date — you keep access until the term ends, and turning off auto-renewal is what prevents the next charge.

How to close your eharmony account

Closing is permanent and removes your matches and messages. Turn off auto-renewal first (see above) or you may still be billed at renewal.
  1. 1 Sign in to eharmony and go to Settings → Account.
  2. 2 Select Close Account (sometimes shown under Account Settings or Data).
  3. 3 Choose a reason if prompted and confirm.
  4. 4 Note that closing your account is separate from cancelling billing — turn off auto-renewal in the place you subscribed to make sure you're not charged again.

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eharmony how-to — FAQ

How do I cancel eharmony without being charged again?

Turn off auto-renewal before your renewal date — in Account Settings on eharmony.com if you signed up on the web, or in your App Store / Google Play subscriptions if you signed up there. You keep access until the term ends and won't be charged for the next one. Refunds after renewal are limited, so cancel early.

Is eharmony free?

You can register and take the compatibility questionnaire for free, but communicating with your matches generally requires a paid Premium subscription. It's the most paid-gated app in the category — that paywall is part of why the pool skews serious and marriage-minded.

Can I get a refund from eharmony?

Refunds are limited and governed by eharmony's terms, which vary by plan and region; some jurisdictions have a short cooling-off window. If you were billed through an app store, request the refund from Apple or Google. The reliable way to avoid charges is to turn off auto-renewal before the renewal date.

Does closing my eharmony account stop billing?

Not by itself. Closing your account removes your profile, but you must separately turn off auto-renewal in the place you subscribed (eharmony.com or your app store) to make sure you aren't charged at the next renewal.

More on eharmony

Sources & References

  1. US Census Bureau — American Community Survey — 2026
  2. CDC — National Survey of Family Growth (NSFG) — 2026
  3. Rosenfeld et al. (2019), PNAS — How Couples Meet (NIH/PMC) — 2019
  4. Stanford — How Couples Meet and Stay Together (HCMST) — 2020
  5. Bowling Green State University — National Center for Family & Marriage Research — 2026
  6. Pew Research Center — Online Dating in America — 2023
  7. DateScout in-house testing · 4 metros, 30+ days per app